I don't think we had a question that they couldn't answer immediately throughout our entire implementation.
The support staff are extremely efficient
We like the Flexibility to customise and the ability to do multiple daily payrolls
We like the ability to run multiple payrolls within a tax week and speed of viewing data
A very friendly efficient company who listens to your needs and keeps up to date with market changes, their support is exceptional
Merit are highly recommended and an instrumental part of our business and future growth.
Out of all our IT systems support, Merit are the most responsive
The best thing is the whole process of how quickly a payroll can be processed
the Merit system has paid for itself within 6 months of it ‘going live’. Furthermore I still have the capacity to grow the business by a further 75% before I need to recruit.
Merit took and understood our brief perfectly and expertly trained the users of the product. I would have no hesitation in recommending Merit to others.